Return Policy

RETURN POLICY

Last updated August 01, 2020 

Thank you for your purchase. You may return or exchange any complete new product for any reason within 30 days. Defective products are eligible for exchange only. Only defective products are eligible for paid return postage.  Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. Defective products are eligible for exchange of the same product only.

RETURN PROCESS

To return an item, please email customer service at info@mobilemaxcaraudio.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the following address:

Mobile Max Car Audio
Attn: Returns
RMA #
333 Spur Dr North
Bay Shore NY 11706
United States

Please note, if you are returning a new unused item you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least three (3) days from the receipt of your item to process your return or exchange.We will notify you by email when your return has been processed.

EXCEPTIONS  

For damaged products, please contact us at the customer service number below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
6315380068
info@mobilemaxcaraudio.com